Shinkansen Nagoya Station: Restaurants, Lockers, Ticket Gates & Platforms

For foreign travelers exploring Japan by Shinkansen, Nagoya Station is a crucial transit point between east and west. This comprehensive guide will help you navigate this impressive transportation hub, from finding the right platforms to storing luggage and enjoying local specialties before your journey continues.

Nagoya Station Overview
Address and Location
Nagoya Station is located in the heart of Nagoya City in Aichi Prefecture. The official address is:
1-1-4 Meieki, Nakamura-ku, Nagoya, Aichi Prefecture 450-0002, Japan
The station complex is a significant business hub within Nagoya, featuring recent developments like skyscrapers and JR Central Towers. While the city has other key districts (Sakae, Marunouchi, and Osu), the station's excellent transportation connections make it the perfect starting point for exploring Nagoya and the Chubu region.
Key Features of Nagoya Station
Nagoya Station stands out for several reasons:
- JR Central Towers: Rising approximately 226 meters above the station, these iconic towers house offices, hotels, and shopping areas, making them a central feature of the station complex.
- Centralized Design: Despite its vast size, Nagoya Station maintains an intuitive layout with clear, multilingual signage to help passengers navigate efficiently.
- Modern Architecture: The construction of JR Central Towers in 1999, followed by the addition of JR Gate Tower in 2017, has given the station a sleek, contemporary identity.
- Takashimaya Department Store: Directly connected to the station, JR Nagoya Takashimaya is a premium shopping destination. The adjacent JR Gate Tower further enhances the shopping experience with the Takashimaya Gate Tower Mall.
Shinkansen Services Available at Nagoya Station
Nagoya Station is primarily served by the Tokaido Shinkansen line:
- Tokaido Shinkansen: Connects Tokyo with Osaka (via Shin-Osaka Station), stopping at Nagoya along the way. Train types include
- Nozomi: The fastest service with limited stops
- Hikari: Medium-speed service with more stops
- Kodama: Stops at all stations along the route
- Sanyo Shinkansen: While the Sanyo Shinkansen technically starts at Shin-Osaka, many trains from the Tokaido line continue through Shin-Osaka to serve Sanyo Shinkansen stations like Hiroshima and Hakata (Fukuoka). These through-services can be boarded at Nagoya Station.
If you're planning to use these Shinkansen services, booking your tickets in advance through Japan Bullet Train is highly recommended, especially during peak travel seasons. Their service offers multi-language support and can help secure your preferred seats and schedules with ease.
Transportation and Access
Getting to Nagoya Station
Nagoya Station is easily accessible from various parts of the city and region:
- From Chubu Centrair International Airport: Take the Meitetsu Limited Express "μSky", which reaches Meitetsu Nagoya Station in approximately 28 minutes. Other Meitetsu express trains take 30 to 40 minutes, depending on the service type.
- From within Nagoya City: The municipal subway's Higashiyama Line and Sakuradori Line connect directly to Nagoya Station.
- By bus: Numerous city bus routes serve Nagoya Station Bus Terminal, located on the 1st floor of JR Gate Tower. Additionally, highway buses operate from multiple locations around the station.
- By taxi: Taxi stands are available at multiple exits around the station.
Major Train Lines at Nagoya Station
Besides the Shinkansen, Nagoya Station serves as a hub for numerous train lines:
- JR Lines:
- JR Tokaido Main Line
- JR Chuo Main Line
- JR Kansai Main Line
- JR Takayama Main Line
- Private Railways:
- Kintetsu Nagoya Line
- Meitetsu Lines
- Subway Lines:
- Higashiyama Line
- Sakuradori Line
How to Transfer Shinkansen at Nagoya Station
Despite its size, transferring to and from the Shinkansen at Nagoya Station is relatively straightforward. The station has clear signage in multiple languages to guide you to your connections:
- Between Shinkansen and JR Lines: Follow the signs to the Central Concourse, where you'll find connections to both services. The transfer is generally on the same level or nearby, making it convenient even with luggage.
- From Shinkansen to Subway Lines: For the Nagoya City Subway lines (Meijo Line, Higashiyama Line, and Sakuradori Line), head to the underground levels. You can access all three lines directly from within Nagoya Station. Follow the signs for each line to find the appropriate platforms.
- From Shinkansen to Private Railways: For Kintetsu or Meitetsu lines, follow the directional signage to their respective sections within the station complex.
Allow at least 10-15 minutes for transfers, particularly if you're unfamiliar with the station or carrying luggage. During peak hours, the station can become quite crowded, so extra time may be needed.
Shinkansen Ticket Gates and Platforms at Nagoya Station
The Shinkansen facilities at Nagoya Station are concentrated in a specific area:
- Ticket Gates: Located on the 3rd floor of the station, clearly marked with "Shinkansen" signs.
- Platforms: Platforms 14-17 serve the Shinkansen. Platforms 14-15 are primarily for Tokyo-bound trains, while platforms 16-17 serve Osaka/western Japan-bound trains.
- Waiting Areas: Comfortable waiting areas with seating are available near the platforms.
Digital departure boards display information in multiple languages, including English, making it easy to confirm your platform and departure time.
Shinkansen Ticket Purchase & Reservation Guide
For international travelers, there are several ways to purchase Shinkansen tickets:
- Japan Bullet Train (Recommended): Book your tickets through Japan Bullet Train's website, which offers comprehensive multilingual support from a Japan-based customer service team. Phone assistance is available in multiple languages, and the service covers numerous train routes throughout Japan.
- JR Ticket Offices (Midori-no-madoguchi): Located on the 1st floor of Nagoya Station, these staffed counters sell all types of train tickets.
- Ticketing Machines: Automated machines with multi-language options are available, though they may not accept all international credit cards.
- Japan Rail Pass: If you have a Japan Rail Pass, you can make seat reservations at JR Ticket Offices without additional payment for Hikari and Kodama trains. The pass doesn't normally cover Nozomi trains, but since 2020, you can use Nozomi by paying an additional fee.
For seamless travel, booking through Japan Bullet Train is highly recommended as they provide multilingual support and handle reservations in advance, saving you time and helping you avoid potential language barriers at the station.

Station Facilities
Coin Lockers & Luggage Storage at Nagoya Station
Nagoya Station offers extensive luggage storage options:
- Coin Lockers: Available throughout the station in various sizes (small, medium, and large) to accommodate different luggage dimensions. Fees vary based on locker size, with payment accepted in coins or IC cards at most lockers.
- Luggage Storage Service: For oversized items that don't fit in lockers, a staffed luggage storage service is available in the station building located on the north side of Takashimaya Department Store.
- Location of Lockers: Coin lockers are widely distributed throughout the station complex near all major exits (Central North, Sakura-dori, and Hirokoji), subway entrances, and within both the Meitetsu and Kintetsu Nagoya Station areas.
During peak travel seasons, lockers can fill up quickly, so arrive early if you plan to store luggage.
Dining Options at Nagoya Station
Nagoya Station offers a wide range of dining options catering to all tastes and budgets:
- Station Concourse: Quick service restaurants and food stalls offering grab-and-go options.
- Eki-ben (Station Bento): Traditional Japanese lunch boxes, perfect for taking on your Shinkansen journey. Look for local Nagoya specialties like hitsumabushi (grilled eel rice) and miso katsu (breaded pork cutlets with miso sauce).
- Restaurant Floors: Both the JR Central Towers and JR Gate Tower have dedicated restaurant floors with diverse cuisine options. These tower complexes offer everything from casual dining to high-end restaurants.
- Underground Food Streets: The station's underground areas feature expansive shopping arcades with not only food courts and restaurants but also a variety of retail shops, convenience stores, and specialty boutiques.
For a taste of local specialties before boarding your Shinkansen, don't miss trying Nagoya's famous cuisine.
Prayer Rooms & Smoking Areas at Nagoya Station
For travelers with specific needs:
- Prayer Room: There are currently no dedicated prayer rooms within Nagoya Station itself. Muslim travelers should note that while prayer rooms can be found at certain facilities in Nagoya City, the station does not offer this amenity.
- Smoking Areas: There are smoking areas located on the Tokaido Shinkansen platforms at Nagoya Station for passengers waiting for their trains.
Rest Spaces and Lounges at Nagoya Station
If you have time before your Shinkansen departure, several rest areas are available:
- General Waiting Areas: Free seating areas near the Shinkansen gates.
- JR Central Towers Lounges: Some lounges may require hotel residency or membership.
- Department Store Rest Areas: The connected department stores offer rest spaces for shoppers.
Foreign Traveler Support
Tourist Information Center & Foreign Language Assistance
International visitors will find helpful resources at:
- Nagoya Station Tourist Information Center: Located in the Central Concourse, staff can provide maps, brochures, and assistance in multiple languages including English, Chinese, and Korean.
- JR Information Counter: Near the Shinkansen gates, offering assistance specifically for train travel.
- Digital Translation Services: Many staff use tablet-based translation tools to overcome language barriers.
Free WiFi, Pocket WiFi, and eSIM Options
Staying connected at Nagoya Station and throughout your travels in Japan is essential:
- Free WiFi: Nagoya Station offers complimentary WiFi throughout the complex. Look for the "NAGOYA Free Wi-Fi" network and follow the registration instructions.
- Pocket WiFi: For continuous connectivity during your Japan journey, Japan Wireless' Pocket WiFi is highly recommended. Their reliable service ensures you stay connected even in remote areas.
- eSIM Options: For travelers with eSIM-compatible devices, Japan Wireless' eSIM provides a convenient alternative to physical SIM cards or WiFi devices. Have internet access as soon as you land in Japan.
Both Pocket WiFi and eSIM options can be arranged in advance through Japan Wireless' website, with pickup available at major airports or delivery to your accommodation.
● Related Information: Japan Wireless - Japan Pocket WiFi Rental, SIM Sales
ATMs & Currency Exchange Services
Managing your money at Nagoya Station is convenient with:
- International ATMs: Multiple ATMs compatible with foreign cards are available throughout the station complex, supporting major international card networks including VISA, MasterCard, JCB, Discover, and China UnionPay.
- Currency Exchange: Options include currency exchange machines at Kintetsu Nagoya Station and specialized currency exchange shops near the station.
- IC Card Purchase: Consider purchasing a TOICA, Suica, or ICOCA IC card for convenient payment on trains and at shops throughout Japan.

Nearby Attractions & Sightseeing
Top Attractions Near Nagoya Station
Nagoya Station is surrounded by interesting destinations accessible via short train or subway rides:
- Toyota Commemorative Museum of Industry and Technology: Explore Japan's industrial heritage at this fascinating museum showcasing Toyota's evolution from textile machinery to automotive manufacturing.
- Nagoya Castle: This iconic landmark features impressive architecture, beautiful gardens, and exhibits on samurai culture and local history.
- Atsuta Jingu Shrine: One of Japan's most important Shinto shrines, housing the sacred sword Kusanagi, one of the three Imperial regalia.
- Osu Kannon Temple and Shopping District: Combine cultural exploration with shopping at this vibrant area featuring a historic Buddhist temple surrounded by shopping arcades.
- Noritake Garden: A short distance from the station, this former ceramics factory is now a cultural park showcasing Nagoya's famous porcelain heritage.
Recommended Day Trips from Nagoya Station
Nagoya's excellent Shinkansen and limited express train connections make it ideal for exploring central Japan:
- Kyoto:
- Approximately 35 minutes via the Nozomi Shinkansen.
- Perfect for exploring Japan's ancient capital, with its temples, shrines, and traditional culture.
- Takayama:
- Approximately 2 hours and 20 minutes via the JR Limited Express Hida on the JR Takayama Line.
- Famous for its well-preserved historical district, traditional architecture, and local crafts.
- Inuyama:
- Approximately 30 minutes via the Meitetsu Inuyama Line.
- Home to one of Japan's oldest original castles (Inuyama Castle) and the scenic Kiso River.
- Toyota City:
- Approximately 1 hour via the Meitetsu Toyota Line, or the JR Kaname Line.
- Visit the Toyota Commemorative Museum of Industry and Technology to learn about Japan's automotive heritage.
For these day trips, the convenience of booking Shinkansen tickets through Japan Bullet Train cannot be overstated, especially during busy travel seasons.
Plan Your Visits
Nagoya Station is more than just a transportation hub—it's a gateway to central Japan's rich culture, history, and cuisine. With excellent Shinkansen connections and traveler-friendly services, it's an ideal base for exploring the region. Book your Shinkansen tickets in advance through Japan Bullet Train for a stress-free journey. Whether you're making a brief stop between Tokyo and Kyoto or using Nagoya as your base, the station's Shinkansen services ensure comfortable and efficient travel throughout central Japan. Safe travels!